News

Water Authority – Cayman is pleased to announce the launch of its brand-new Customer Portal. The new portal provides customers with a tool to manage their Water Authority accounts easily and more independently from an aesthetically pleasing and easy-to-use interface.

“We are so pleased to be able to offer this new and improved service to our customers,” exclaims Water Authority Customer Service Manager Joanna Welcome-Martinez. “This new portal has been in the works for some time, and our team and developers have put a lot of effort into creating a platform that provides great value and benefits to our customers,” she adds.

Customers can enjoy several benefits from the platform, including viewing and paying their bills, scheduling bill payments, paying for multiple accounts at once, managing tenant accounts, tenant self-registration, requesting service orders, and reviewing consumption history.

Customers with existing online access will receive an email with instructions for accessing the new portal. Customers who do not have an online account with the Authority, including tenants, are encouraged to sign up now. Registration is quick and easy. Visit www.waterauthority.ky to learn more.